Terms & Conditions

Last updated: 8 February 2025

1. Introduction

Welcome to Retire Pathway, operated by Impaktful Pty Ltd. By using our platform, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Who We Are

Retire Pathway helps users find personalised recommendations for activities, volunteering, donations, and professionals based on the information they provide.

3. Using Our Services

  • You must be at least 18 years old to use our platform.
  • You are responsible for the accuracy of the information you provide.
  • We may update or change our services at any time without prior notice.

4. User Accounts

  • You must register an account to access personalised recommendations.
  • Some features may require a paid subscription.
  • You are responsible for keeping your account details secure.

5. Privacy & Data Collection

We collect and use personal data as outlined in our Privacy Policy. This includes:

  • Basic personal details (name, email, phone number)
  • Demographic data (age, gender, occupation)
  • Questionnaire responses
  • Behavioural data (app usage, website activity)
  • Automatically collected data (cookies, analytics)
  • Third-party integrations

6. How We Use Your Data

  • Provide and improve our services
  • Personalise your recommendations
  • Conduct internal research and develop new features
  • Communicate with you about your account and updates
  • Share deidentified data for research and reporting purposes

7. Data Sharing

Your information may be shared with:

  • Service providers — who help us operate and improve our platform.
  • Marketing partners — to deliver relevant communications.
  • Third-party platforms — where you have connected or authorised integrations.
  • Legal bodies — when required by law or to protect our rights.

8. Your Rights & Data Control

You have the right to:

  • Request access to the personal data we hold about you
  • Update or correct your information
  • Request deletion of your personal data
  • Opt out of marketing communications

9. Security Measures

We implement appropriate safeguards to protect your information, including:

  • Data encryption in transit and at rest
  • Access controls and authentication
  • Regular security audits
  • Secure third-party service providers
  • Anonymisation and deidentification practices

10. Children's Privacy

Our platform is not intended for users under 18, and we do not knowingly collect data from minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

11. International Data Transfers

Your data may be stored or processed in countries outside of Australia. When we transfer data internationally, we ensure appropriate safeguards are in place, including encryption and contractual agreements.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. We encourage you to review this page periodically for the latest information. Continued use of our platform after changes constitutes acceptance of the updated terms.

13. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read the terms and privacy policies of any third-party sites you visit.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Australian courts.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us at hello@retirepathway.com.